# Resources by topic:  Product Features

## Filter resources

### [Drag. Click. Define](/content/blog/drag-click-define/index.html)

Customer preference is crucial so building tailored journeys to accommodate preferences is important. Read our blog on how Gnatta can help.

### [What are Workflows and How Do They Work?](/content/video/what-are-workflows/index.html)

Workflow technology powers every part of Gnatta. They boost efficiency and save your team time on repetitive tasks. Check out our video to learn more.

### [Why Choose Gnatta? Customisation](/content/video/gnatta-customisation/index.html)

Traditionally, changing your software required tech support. But with Gnatta, your team can customise everything from within the UI, in real-time.